Terms & Conditions

GENERAL
This site is owned and operated by Eerie Jewelry.

Please read these Terms and Conditions carefully. By placing an order you agree to be bound by these Terms. If you disagree with any part of the terms then you may not place an order. Eerie Jewelry reserves the right to modify these „Terms & Conditions“ at any time.

 

SHIPPING INFORMATIONS
The listed product prices on this online-shop does not include the shipping cost. In case of non-preventable additional shipping costs due to big orders we will contact you before shipping the products. If you would like to purchase additional services, such as signature confirmation, insurance or express shipments, please contact us via e-mail eeriejewelry@gmail.com for further informations. Additionally, Eerie Jewelry is not responsible for replacing packages sent to erroneous or outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order.

 

SHIPPING WORLDWIDE
We ship all our goods by Indonesian Post Economy from Bali, Indonesia. It will take from 5 to 10 working days after placing your order for your parcel to arrive.

IMPORTANT NOTICE: The shipment fee abroad does NOT include your local VAT or applicable taxes. Please check with your local customs regarding fees.

Please note, that Eerie Jewelry is not responsible for packages which are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered.

To every shipment, a tracking number will be sent by e-mail to your entered e-mail address.

 

ORDER TRANSACTION / PAYMENT
All orders are to be paid via credit card or PayPal. Orders are prepared and shipped immediately after a successful payment. You will receive a confirmation by e-mail.

 

RETURNS
When trying on our jewelry, please ensure that you have appropriate undergarments. Returns will not be accepted if the goods has been soiled. We are happy to provide you with a refund for an online full priced purchase when the goods are received back within 14 days of receiving your order. Products must be returned in their original condition (all items in their original packaging). Any products that have been worn, damaged or altered will not be accepted.

Please fill out the „returns form“ when you sending your order back to us. Be sure, that you fill out the form completely, also with your proper banking accounts details, so we can refund it directly. Should you need help or have any questions, we are happy to assist you with.

You are responsible for the costs of returning goods to us. We are not responsible for any items that are returned to us in error. Any goods returned are your responsibility until they reach our warehouse and all goods will be inspected on return.

Please be advised that Eerie Jewelry does not offer returns shipping fee or exchanges shipping fee on any sale items. We kindly ask that you consider your items carefully before making a purchase.

Items on Sales can not be returned or refunded.

If the goods are delivered damaged, please return it to us with a description of damages. We do apologise for any inconvenience and we will refund you the costs for the returning.